NOTE: To use the MaGlobe SMTP (send mail) service, users will have to enable SMTP authentication in their email software. Click here to view instructions on setting up SMTP Authentication.

• What are settings for email ?
• Do I need to change my mail settings ?
• How do I change my settings ?
• How do I access my mail using the Web browser mode ?
• I am not able to send mail ?

• What are settings for email ?

Receiving and sending email requires you to setup you mail program to check for mail and direct  your mail for forwarding.

The Receiving of email is done through the POP3 setting.

The sending of email is done through the SMTP setting.

Each email provider has a unique POP3 and SMTP setting. Most setting can work universally, whereas some providers cannot be accessed from locations outside their network.

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• Do I need to change my mail settings ?

The choice of changing the settings is dependant on whether you would like to make your MaGlobe email account as your default email service, or would like to use it on a temporary basis during your travels.

In case, you do not want to use the MaGlobe email account as your default mail service, you do not need to change your existing settings. However, in case your present email service does not permit access from locations outside their network, you have no choice but to change the settings during travel.

In case you opt to make MaGlobe your default email service, you will have to change these settings.

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• How do I change my settings ?

The procedure for changing the settings is fairly simple. It depends on the email software you are using. We give below some examples of email software.

Microsoft Outlook Express

1. Click on 'Tools'
2. Select 'Accounts'
3. Click on the 'Mail' tab
4. Highlight your mail account by clicking on it
5. Click on 'Properties'
6. Select 'Servers'
7. In the box 'Incoming mail POP3 settings' enter 'mail.maglobe.net'
8. In the box 'Outgoing mail SMTP settings' enter 'mail.maglobe.net'
9. Enable the check box for 'My server requires SMTP authentication' and enter your MaGlobe username and password in the settings section

Netscape Communicator

1. Click on 'Edit'
2. Select 'Preferences'
3. Click on 'Mail & Groups'
4. Click on 'Mail Server'
5. In the box 'Incoming mail POP3 settings' enter 'mail.maglobe.net'
6. In the box 'Outgoing mail SMTP settings' enter 'mail.maglobe.net'
7. Enable SMTP authentication and enter your MaGlobe username and password in the settings section

Netscape Navigator

1. Click on 'Options'
2. Select 'Mail and News Preferences'
3. Click on 'Server'
4. In the box 'Incoming mail POP3 settings' enter 'mail.maglobe.net'
5. In the box 'Outgoing mail SMTP settings' enter 'mail.maglobe.net'
6. Enable SMTP authentication and enter your MaGlobe username and password in the settings section

Eudora

1. Click on 'Special'
2. Select 'Settings'
3. Click on 'Hosts'
4. In the box ' Incoming mail POP3 settings' enter 'mail.maglobe.net'
5. In the box ' Outgoing mail SMTP settings' enter 'mail.maglobe.net'
6. Enable SMTP authentication and enter your MaGlobe username and password in the settings section

For other email software, kindly review their help menus.

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• How do I access my mail using the Web browser mode ?

You can access your email using a browser trough our Free Web mail site: www.maglobe.net/webmail.

Use the following format, when accessing your email:

You may bookmark this page for future use.

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• I am not able to send mail ?

It is likely that your email provider is not accepting mail from locations outside his network. You have no choice but to change your SMTP (Outgoing mail) settings as mentioned above.

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